TERMS & CONDITIONS

Terms and conditions

1. About these terms

1.1. These terms apply to every booking with Bath Boutique Studio, a trading name of Little Portrait Company Ltd, registered in England and Wales under company number 10156155, registered office 5 Pickwick Road, Bath BA1 6NN. Our studio is at 35 Broad Street, Bath, BA1 5LP.

1.2. By booking an experience with us, you agree to these terms.

1.3. We may update these terms from time to time. The version in force on the date you book is the one that applies to your booking.

2. Bookings and the experience fee

2.1. All bookings are accepted at the discretion of the studio.

2.2. Every experience requires the £250 studio experience fee to be paid within 48 hours of booking. Your date is not confirmed until it is paid. Where a specific offer includes a booking deposit instead, the deposit amount and how it is credited are set out in that offer.

2.3. The experience fee or deposit is non-refundable and non-transferable, because your date is held exclusively for you and declined to others. For the Soulmates experience, one £250 fee covers both people. If you need to cancel you must give 5 days notice.

2.4. The experience fee covers professional hair and makeup, your guided experience and your private design consultation. It does not include artwork, which is chosen and paid for separately at your design consultation.

2.5. Your booking is fully confirmed once the fee is paid and your photography consent form is signed.

3. Arrival, rescheduling and cancellation

3.1. Please arrive at your booked start time. If you arrive more than 30 minutes late, or do not attend, the appointment is treated as a cancellation and the experience fee or deposit is forfeited.

3.2. If you find that you are unable to attend your experience you are welcome to reschedule if you give 5 days notice.

3.3. When you reschedule, your new date must be chosen within 24 hours and must fall within 90 days of your original booking.

3.4. We may need to cancel or move an appointment for reasons outside our control, such as illness. If we do, we will offer you the earliest available alternative date, or a refund of your experience fee if no suitable date can be found.

4. Gift vouchers and offers

4.1. Gift vouchers cover the studio experience fee for the experience stated on the voucher. The recipient books her own date.

4.2. Gift vouchers are subject to our gift card terms, available on our website.

4.3. Only one voucher or offer may be used per booking, and vouchers and offers cannot be combined.

4.4. Vouchers bought from or given by a third party may carry additional terms from that third party.

5. Age and attendance

5.1. Boudoir, lingerie and implied nude experiences are strictly for clients aged 21 and over.

5.2. Photo ID, such as a driving licence or passport, may be requested to confirm age for anyone who appears to be under 25.

5.3. Anyone under 21 attending a portrait experience must be accompanied by a parent or legal guardian at all times.

5.4. We do not offer childcare, so please do not bring children who are not part of your experience or design consultation.

5.5. For individual experiences, we ask that guests are not present during the photography itself so that you can relax completely. For Soulmates, both people are present throughout.

6. Your design consultation

6.1. Your design consultation is where you see your images for the first time and choose your artwork. It is a fundamental part of your experience, and the same arrival and rescheduling terms apply to it.

6.2. Your design consultation may take place directly after your experience or at a separate appointment. We will confirm which when you book.

6.3. The person who made the booking must attend the design consultation. For Soulmates, we recommend both people attend.

7. Orders and payment

7.1. Artwork is made to order and personalised to you. Orders are confirmed at your design consultation and, because every piece is custom, we cannot offer refunds or exchanges once an order is confirmed. This does not affect your statutory rights, including where a product is faulty or not as described.

7.2. Orders are paid in full at the design consultation or through one of our payment plans.

7.3. Payment plans spread your investment across 0% interest monthly instalments for up to 12 months, with a minimum instalment of £200 per month. A small administration fee applies to in-house plans, and a payment card is held securely on file. Plans are arranged at your design consultation.

7.4. Artwork is released once your order is paid in full.

8. Delivery and storage

8.1. Print products are ready approximately eight weeks after your design consultation order. An expedited option is available for an additional £75.

8.2. Artwork is collected from the studio unless we agree another arrangement with you.

8.3. We store the photographic materials from your experience for 30 days from your experience date. Images not ordered within that period may not be recoverable.

9. Copyright, privacy and use of images

9.1. Copyright in all images remains with Little Portrait Company Ltd, trading as Bath Boutique Studio. Images must not be reproduced in any form without our written consent, except as set out below.

9.2. If you purchase digital images, a print release is included that allows you to reproduce them for personal use.

9.3. Personal branding clients receive a commercial usage licence for the images they purchase, confirmed in writing, allowing use on their website, social media and marketing.

9.4. We will never publish, share or display any image of you without your separate written permission, given image by image. You may withdraw that permission at any time and we will stop using the image in anything we control.

9.5. How we handle your personal information is set out in our privacy policy.

10. At the studio

10.1. No photographs or videos may be taken on the premises on any device, including mobile phones, without our written permission. Anyone doing so may be asked to leave, and any voucher or fee on their booking will be forfeited.

10.2. We may refuse a booking or end an appointment if a client's behaviour is abusive or unsafe towards our team.

11. General

11.1. Nothing in these terms limits any rights you have as a consumer under UK law.

11.2. These terms are governed by the law of England and Wales.

11.3. For any questions about these terms, contact us at hello@bathboutiquestudio.com or on 07380 307506.

These terms were last updated on 2nd October 2026.